Welcome to GameCam Support
Whether you are new to our platform or if you just want to brush up on a few things before the start of a season, here are the most common questions we receive when viewing YourGameCam.
Viewer Quickstart Guide
User Account Guides: (Click on a section below for more information)
Share Your Channel
- While logged in, go to your channel
- Click on Share, which is located directly below your channel name above the video player
- To email the link, simply click on the envelope icon
- To text the link, click Copy located at the end of the web address listed
- To share on Facebook, click on the Facebook share icon
Find A Channel
- There are two ways to find a channel
- Click on the magnifying glass icon located in the top menu bar
- Enter the name of the player, team, or facility channel that you wish to watch
- Only 3 characters are required to begin the search
- Click on the name of the channel and you will be redirected to their page
Watch A Replay
- Go to the channel of that you desire to watch
- Click on Video Replay in the top right corner
- Select the date on the calendar that you the game was played on
- All of the videos recorded on that day will be automatically uploaded
Create A Clip, Save A Clip, Download A Clip, and Create a Webgem
- While logged into your account go to your desired channel
- Click on Video Vault in the top right corner
- Click on the date of your desired game
- Find the moment in the game that you would like to create a clip for
- Pause the video a few seconds prior to the moment
- Go to the Create a Video Clip section below the video player
- Select Begin to timestamp the beginning of the clip
- Press play and stop the video after the moment has concluded
- Click on Preview in the Create a Video Clip section
- A pop up will appear and play your clip
- To save your clip click on Save Clip to GameCam
- Select if you would like to include it as a Webgem
- Save to your Player, Team, Event, or Facility
- Choose the correct organization name
- Select or create a new album
- Enter your title
- Check the box if you want to list the clip as a Webgem
- Add details for the video
- Click Save Video
- To download your clip
- In the drop-down channel selector under the “Find:” section choose My Sports
- Click on Video Vault
- Under Channels, click on the drop-down selector and choose the album that you saved your clip to, then click on the date of the clip or the video name within the Channel Listing section.
- Once the video loads on the screen, under the bottom right-hand corner you will find a 3 line hamburger menu, click on it and select Download
- A pop up will appear asking if you would like to download the video clip, click yes to being the process.
Favorite Channel and Live Stream Notification
- While logged into your account go to your desired channel
- Click on the heart icon, located above the video player and below the channel name
- A popup window will appear showing that the channel has been added to your favorite channel list
- To receive notifications, select the check box under the notifications column for the desired channel